Creating Better Patient Experiences
Season 1: Episode 3
Joe Blechl, Heidi Holden and Brooke Pelczynski continue their discussion about self-injection onboarding and share their insight into what can be done to support and enhance the patient experience. The value of personalization is explored as are the rewards and pitfalls of enlisting caregivers in the patient experience.
Improving Self-Injection Training
Season 1: Episode 2
Joe Blechl talks with Heidi Holden a Registered Dietician and Certified Diabetes Educator, along with Brooke Pelczynski an artist and MS patient advocate about their unique perspectives and experiences with injectables. Together they discuss the ideals for self-injection training and the oft-times disappointing reality for patients.
Is Patient Self-Care Training and Education Falling Short?
Season 1: Episode 1
When patients are newly diagnosed with a serious condition that requires self-care they often feel overwhelmed and isolated. Gaps in patient education and a lack of careful patient training can make the situation much worse. This episode with patient advocate Brooke Pelczynski, tackles important questions such as, what is the patient experience like? Where there are gaps in education and support? What are patients doing to cope? What can device companies do to improve patients education, support, and care?